Shipping policy
Shipping policy
Thank you for shopping with SavageDolls! We’re committed to delivering your favorite bags and jewelry pieces quickly, securely, and with the best customer experience.
📍 Order Processing Time
All orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order is shipped, you will receive a confirmation email with tracking details.
🚚 Shipping Options & Delivery Time
Domestic Shipping (Within Nigeria)
Standard Shipping: 2–5 business days
Express Shipping: 1–2 business days (available in select locations)
International Shipping
We ship worldwide.
Delivery Time: 7–15 business days depending on destination.
Customs delays may affect the delivery timeline.
💰 Shipping Fees
Shipping fees are calculated at checkout based on destination, weight, and shipping method chosen.
🌍 Customs, Duties & Taxes (International Orders)
SavageDolls is not responsible for any customs fees, duties, or taxes that may apply to international shipments. These charges are the customer’s responsibility.
📦 Order Tracking
Once your order is shipped, you will receive a tracking link by email or SMS.
You can track your order anytime using the link provided.
❗ Missing, Lost, or Stolen Packages
If your package shows “delivered” but you haven’t received it, please check with neighbors or your local courier office.
SavageDolls is not liable for packages lost after official delivery.
For lost packages during transit, contact us and we will assist with a resolution.
🔄 Wrong Address Disclaimer
Please ensure your shipping information is correct.
SavageDolls is not responsible for orders shipped to an incorrect address provided by the customer.
📬 Pre-Order Items
If your order contains pre-order items, the entire order will ship together once the item is available.
If you’d like your in-stock items shipped earlier, please contact customer support.
❓ Need Help?
If you have any questions about shipping, reach out to us:
📧 Email: skinlefleur@gmail.com
(Or replace with your actual support email)